Knowledge management at the world bank case solution and. Now theres an rising interest and need for its formal knowledge an. Library of congress cataloginginpublication data kusek, jody zall, 1952 ten steps to a resultsbased monitoring and evaluation system. Part 2 case study solution, this case is about the way in which the world bank, after finding out that the creation and dissemination of knowledge to the international development com. Access development topics through online courses that are customized to your needs. Chaudhary abstractempirical evidence supports the view that nepalese banks with a knowledge management capability will also use resources more efficiently. World bank annual report 2018 open knowledge repository. World bank group refers collectively to ibrd, ida, ifc, miga, and icsid.
To ensure that countries can access the best global expertise and help generate. This case tracks the history and development of knowledge management in the world bank. We recently upgraded the knowledge management system of the world bank s communications team. Knowledge management as an important tool in organisational management. Probably no better or more succinct singleline definition has appeared since. Part 2 case analysis, knowledge management at the world bank. Management and the government of koreas ministry of strategy and finance, the world bank hosted the knowledge exchange on rural communitydriven development in fragile and conflictaffected countries. Kmworld is the only magazine, website and conference dedicated to news, trends and case studies in knowledge management, content management and document management. On april 34, margot brown, world bank s director of the global operations knowledge management unit gokmu, and maria gonzalez asis, manager strategy and operations gokmu and head of the global delivery initiative, participated in the knowledge for development. The world bank is only one of many creators of knowledge on social accountability. This case traces the history and evolution of knowledge management at the world bank. Library of congress cataloginginpublication data pouliquen, louis y. The purpose of km is to give value to the information which resides in organizations resulting in value add.
The world bank group wbg core competencies are the critical ebhaviors required of wbg staff. Dec 18, 2019 knomad, the global knowledge partnership on migration and development, is an open, inclusive, multidisciplinary brain trust for the global migration community. The literature shows that good corporate governance generally paysfor firms, for markets, and for countries. Although the first financial institution offering customized loans and grants in a wide range of sectors in over 100 countries, the world bank has increasingly become involved in the development, storage, and transfer of knowledge, at the request of its customers for the project and other development. World bank president and knowledge management sponsor, james d. Transitoriented development, commonly known as tod, is a planning and design strategy that focuses on creating urban development patterns which facilitate the use of public transit,walking and cycling. The location of the central knowledge management unit in the world bank has evolved over time. Jul 20, 2012 for many years i worked at the world bank, where i held many management positions, including director of knowledge management 19962000. There is no agreed definition of knowledge management, even among practitioners. Tod implementation resources and tools english world bank. The world bank is an international organization that helps emerging market countries to reduce poverty. Evolution of the knowledge bank km magazine world bank. Knowledge management is the process of capturing, distributing, and effectively using knowledge.
Knowledge management at the world bank hks case program. Apply to vice president, specialist, portfolio manager and more. Official pdf, 266 pages world bank documents world bank group. The imf and the world bank the international monetary fund imf and the world bank are institutions in the united nations system. Knowledge management in a bank by shantanu totade a28 prn 15020441231 mba batch 201517 symbiosis institute of management studies 2. Official pdf, 87 pages world bank documents world bank group. Official pdf, 272 pages world bank documents world bank group. This evaluation assesses knowledge based activities in nine country programs selected from 48 knowledge intensive programs supported by the bank group. It identifies the factors in the success or failure of those activities as they contribut e to policy making or development outcomes. Wolfensohn, envisioned a knowledge bank to enable the company to play a leading role in a new knowledge partnership world bank aspired to use knowledge management to increase employee effectiveness and efficiency across the organization. That is why we need to think about managing a broader portfolio of assets. At the world bank, anand rajaram, tuan minh le, kai kaiser, jayhyung kim, and jonas frank initiated and led the global work on public investment management and coordinated the.
This article looks at knowledge management, using a case study of the world bank s research department, located in the bank s development economics vicepresidency dec. The world bank institute wbi was established by the world bank in 1955 to train government officials concerned with development planning, policymaking, investment analysis, and project implementation in developing countries. Doc world bank case study knowledge management macs. The world bank open knowledge repository open development at the world bank since 2010 the world bank has had as an institutional priority the promotion of an open development agenda. King director, education and composed of members of the education sector board, including svava bjarnason, amit dar, mourad ez.
Their approaches to this goal are complementary, with the imf focusing on macroeconomic issues and the world bank concentrating on long. Tod implementation resources and tools english abstract. The gpsa knowledge platform will rely on strong partnerships for collaboration and access to external knowledge. The term is used loosely to refer to a broad collection of organizational practices and approaches related to generating, capturing, disseminating knowhow and other content relevant to the organizations business.
A brief introduction to the world bank and the international monetary fund imf the language of development and the notion of a third world are products of the postwwii mood era. Two key, interrelated institutions of development are the world bank and the imf. Given this mission to increase the world bank s role in creating, aggrandising, distributing, and brokering knowledge that is, in knowledge management it makes sense to look more carefully at how world bank research is conducted and distributed to see if this is, in fact, the case. Wolfensohn, envisioned a knowledge bank to enable the company to play a leading role in a new knowledge partnership world bank aspired to use knowledge management to increase employee effectiveness and. Pdf tacit knowledge for the development of organizations. This instance is all about the way in which the world bank, after discovering that the creation and dissemination of knowledge to the international development community was clearly one of their tactical functions and goals, converted from running.
The world bank annual report 2011 world bank group. The classic oneline definition of knowledge management was offered up by tom davenport early on davenport, 1994. Preliminary assessment of knowledge management initiatives in. The world bank institutes program on building knowledge. We had worked with their team two years ago to build the system then meant to facilitate internal. This is a followup, part 2 to an earlier case published by the harvard kennedy school case number 1936. Please respond to our calls for knowledge your valuable knowledge needed by the human community. One critical element in the world bank knowledge sharing strategy was the public commitment made by its president to build a knowledge bank. Ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner are the driving missions for the world bank group. The purpose of this study is to examine the concept of tacit knowledge and the application of it for the development of organizations. May, 2014 the impact of information systems on commercials banks performance in ghana.
Now retired, he is a consultant for the office of the director in the same department. Although knowledge brings competitive edge, it is however reckoned that knowledge management km is practised at a more informal level in a good number of institutions in the banking sector. Knowledge management as an important tool in organisational. For many years i worked at the world bank, where i held many management positions, including director of knowledge management 19962000. World bank group can help shape the international communitys response to these changes and threats. The goal of knowledge management at the world bank is to incorporate better management of what the bank knows within the operational workflow, providing faster and more effective access to relevant knowledge, which can help staff work more efficiently, effectively, and with agility. Official pdf, 268 pages world bank documents world bank group. Knowledge management was not undertaken for its own good. Championed and initiated by the world bank, the gpsa aims to bring together key stakeholders from civil society, government. Knowledge sharing at the world bank the fad that would not go away the following article appeared in knowledge management magazine, decjan 2004 issue.
It uses financial resources and extensive experience to help our client countries to reduce poverty, increase economic growth, and improve quality of life. The goal of knowledge management at the world bank is to effectively manage the knowledge generated through world bank projects, providing faster and more effective access to relevant internal and external knowledge to maximize its impact for clients. Knowledge management in a bank linkedin slideshare. While the rate of disbursement on the six bank financed projects has increased significantly over the past several years, it has remained substantially less than the rate at which new commitments are being made. World bank group staff work with governments, civil society groups, the private sector and others in developing countries around the world, assisting people in all areas of development, from policy and strategic advice to the identification, preparation, appraisal and supervision of development projects. At the programs inception, it was attached to the information technology group because attention was primarily focused on building a knowledge management system, i. Although knowledge sharing is now an integral part of the world bank s operations and mission, it has not always been this way. The world bank is currently involved in more than 1,500 active projects, which offers a huge source of knowledge and a huge source of knowledge demand, as the projects create new knowledge and require the best of existing expertise. Dive into our catalog of virtually facilitated and selfpaced courses that draw on the latest global expertise and technology in learning. Practice of knowledge management strategy by banking industry.
How the world bank launched a knowledge management program author. Knowledge management is essential for banking sector in today. Rural infrastructure from a world bank perspective. So, this paper first discusses the definitions of knowledge and knowledge management, and then analyzes the necessities and. This definition is intended to move the thinking of corporate executives towards the strategic, nonlinear and systemic view of knowledge management necessary for survival in an increasingly discontinuous and unpredictable world. Investing in peoples knowledge and skills to promote development acknowledgements the world bank group education strategy 2020 was prepared by a team led by elizabeth m. This was a business decision anchored on the realization that the new opportunities were worth the shock of cultural and technological transformations that the bank was going to introduce. The complete financial statements, including managements discussion and analysis and audited financial. Dei, degraft johnson amenuveve today all over the world, information is being created and communicated at a faster rate than ever before. They share the same goal of raising living standards in their member countries. Knowledge flow and collaboration under the world banks. Its recommendations are grounded on the insights gained from the past seven years of collaboration between the world bank and its clients around the world ministries and national agencies operating in various sectorswho are working to strengthen their operations through robust knowledge sharing. Knowledge management at the world bank case solution, knowledge management at the world bank case analysis, knowledge management at the world bank case study solution, this case tracks the history and development of knowledge management in the world bank.
A look at performancebased service contracting bill kingdom, roland liemberger, philippe marin. The evidence used in the notes is drawn primarily from unctad world bank field research box 1. Community of practice is struggling with its mission and how knowledge management can help. This decision to share, taken by the chief executive officer, sheltered the.
Therefore, the goal is to create a knowledge andlending bank, not just a knowledge bank. Delivering, expanding, and testing this learningin tandem with financing or separatelyis the most important part of our work. Fields of knowledge management applications in a bank risk management marketing management customer relationship management performance measurement 3. A role for the world bank group historically, the global architecture for governing migration is marked by a dichotomy between refugees and migrants. The world bank group is one of the world s largest sources of funding and knowledge for developing countries.
And migration has not been the focus of successful multilateral agreements. While primarily a financial institution offering customized loans and grants across a wide range of sectors in some 100 countries, the world bank has increasingly become involved in developing, storing, and transferring knowledge requested by its clients for project and other development. This case is about decision making, knowledge management, leadership. This document provides background to the knowledge into action note series and. I am currently a director of the sd learning consortium. They are complemented by job specific competencies that define technical knowledge and skills for jobs across the organization. Knowledge, among other things, empowers institutions, communities and individuals to plan and implement interventions and sustain the. Now theres an increasing interest and need for its proper knowledge and the sharing of bank knowledge based advisory services. Zoellick, president of the world bank group, 2007 robert wallispanos pictures.
Documents in both text and downloadable pdf format can. Knowledge management at the world bank knowledge management. The unctadworld bank knowledge into action note series is a compendium of practical, thematic guidance documents for use by governments, investors, and other stakeholders in the implementation of responsible agricultural investment principles. Knowledge flow and collaboration under the world bank s new operating model. In the intervening decade more accurate and comprehensive data became available for most regions of the world. World bank annual report 2016 open knowledge repository. Recent world bank data indicate that financial markets have stabilized. Knowledge recognized as a valuable resource will behove organizations to develop a mechanism for tapping into the collective intelligence and skills of employees aimed at creating a greater. The event was held from may 30 june 5, 2016 in daejeon and seoul in korea. Becoming a knowledgesharing organization world bank.
The findings, interpretations, and conclusions expressed in this work do not necessarily reflect the views of the world bank, its board of executive directors. This work is a product of the staff of the world bank with external contributions. The world bank group works in every major area of development. We provide a wide array of financial products and technical assistance, and we help countries share and apply innovative knowledge and solutions to the challenges they face. It is associated with a lower cost of capital, higher returns on equity, greater effici. What we do the world bank, like many development organizations. Practice of knowledge management strategy by banking industry of nepal manoj k.
Since 2008, the world bank groups organizational knowledge sharing program, initially housed at the world bank institute and later at the vice presidency for leadership, learning, and innovation, has engaged with country officials and development practitioners on how to. This means that, in a way, as an idea development is inherently contemporary. Ek partnered with the world bank to customize and deliver this training around the world. The findings, interpretations, and conclusions expressed in this work. How the world bank launched a knowledge management program. In modern times, more and more banks are operating with knowledge. The world bank group is the globes most prestigious development lender, bankrolling hundreds of government projects each year in pursuit of its highminded mission. To remain relevant to the needs of a rapidly changing region, adb must now expand its role in catalyzing knowledge for innovation and development. The world bank and the international monetary fund imf. During fiscal 2018, the executive directors worked closely with management to implement the vision for the world bank group wbg as set. The world knowledge bank is delighted to announce the rollout of our next generation democratically selfgoverned knowledge community and marketplace. This paper proposes a definition of knowledge management that goes beyond the quickfix solutions or unidimensional views offered by many others.
Improving knowledge management at the world bank with drupal. Therefore, this study finds that a firms km strategy relates to its strategic arrangements in building and. As background to an assessment of the bank s knowledge sharing activities, this paper presents an exploration of the literature on the factors that can affect knowledge sharing success. To provide clear advice in the notes, the team has considered what worksand what does notas gleaned from the field research. Oversees the banks finances, accounting, risk management, internal controls, and institutional integrity. Oct 14, 20 role of knowledge management in banking sector 1. Today, wbi helps develop individual, organizational, and institutional capacity in the world bank s member. Development report identified many policies to deal. Solid waste management in asia hoornweg and thomas 1999, with an estimate of waste quantities and composition for asia. Open development is an umbrella term for a series of strategic objectives that are aimed at making the world bank more open, more modern and more. The world bank 1818 h street nw washington dc 20433 telephone. Bank knowledge management and development strategy 20082012 1.
356 1441 674 624 830 597 839 1607 780 106 256 788 1030 1604 1161 1183 209 633 215 1131 120 1402 677 268 580 856 129 1383 259 1336 652 1398